3569670 - CRM - Data Capture Form disappeared in Career Site Builder page and can not create new - Recruiting Marketing

In Career Site Builder, existing Data Capture Form is disappeared.

And, when creating new Data Capture Form, the new created one will also disappear after refreshing.

• SAP SuccessFactors Recruiting Marketing
• Career Site Builder

1. Go to Career Site Builder (CSB)
2. In Tools > Data Capture Form page, all existing Data Capture Forms are missing
3. Use "Add" button to create a new Data Capture form
4. Refresh the page, the new created form is also missing

This issue is probably related to the presence of newlines in the middle of JSON property names in a couple of Data Capture Forms.

The issue can be resolved via export and import CSB metadata file:

1. CSB > Tools > Import & Export
2. Select "Export" and "Career Site Builder Settings"
3. Check "Core CSB Settings" and Export the file
4. Click on "Import" tab
5. Select "Career Site Builder Settings"
6. Click on "Import" and select the saved XML file
7. Click on "Upload Import File"

CSB, DCF, data capture forms, landing page, INC5712038 , KBA , LOD-SF-RMK-CRM , Data Capture Form, Email Layout, Email Campaign , Problem