3569817 - Replicated Sales Order Item Error : "Item X Contains Errors"

On replicating sales order from external On-premise system to C4C, Opening the sales order shows an error "Item X contains errors".  

SAP Cloud for customer

SAP ERP

SAP S4HANA

1. Go to the Sales workcentre 
2. Go to the Sales Order view
3. Open the relevant replicated order
4. You will see the below error (example) 

 "Item 10 contains errors" shows for a line item (10, 20, etc.) but it is not clear what the error is/means.

When the Sales order was created some master data inconsistency existed and order item(s) 10 and 20 were marked as inconsistent.

Now even though the master data seems ok, the order items are still inconsistent.

This is why the system indicates the error about the order item consistency status without being able to provide a reason why.

You can send an update on the sales order again by an integration message from the connected external system,

The consistency status will be recalculated and set accordingly.

Sales order, item inconsistency, product item  , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem