SAP Knowledge Base Article - Public

3569952 - Issue with <* ApprovalRequired *> Tag Update in SAP CPQ Post 2502 Release

Symptom

  • The <* ApprovalRequired *> tag is not updating as expected in SAP CPQ after the 2502 release.
  • The custom action is not visible on the quote page, as intended by the custom action's rule.
  • In the developer console, the <* ApprovalRequired *> tag is not initially set to 1. However, if we reload the page, the value is set to 1 and the required custom action shows up on the quote page.

Environment

Sales Cloud CPQ

Cause

A new parameter was introduced in the 2502 release, which caches the result of <* ApprovalRequired *> tag. If the result is fetched in a single HTTP call, it might not work as the result is cached.

Resolution

Please create a ticket to SAP CPQ Support team to have this parameter disabled in your environments.

See Also

3300146 - How to contact SAP CPQ Support team?

Keywords

SAP CPQ, ApprovalRequired Tag, 2502 Release, custom action, hidden parameter, cache, Prod tenant, HTTP call, <* ApprovalRequired *> , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions