SAP Knowledge Base Article - Public

3570022 - Currency Dependent Price List instead of Customer Specific Price List Shown in a Sales Document

Symptom

Currency Dependent Price List is being determined when creating sales documents instead of Customer Specific Price List.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select New Sales Order under Common Tasks view.
  3. Enter the respective Account, Distribution Channel and Sales Unit.
  4. Go to the Items tab.
  5. Select Add Row to add a new item ABC (where ABC represents the ID of the Product).

The List price determined by the system for the Product ABC is not the expected one.

Cause

The Currency Dependent Price List has priority over the Customer Specific Price List in the system and hence the price determined by the system is the price maintained in the Currency Dependent Price List. The system will check the Access Sequence in the fine tuning activity Configure Price Strategy to determine which Price List has the highest priority. You can check the Access Sequence as follows:

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the respective implementation project and click on the Open Activity List button.
  4. Go to the Fine-Tune phase.
  5. Select the activity Configure Price Strategy.
  6. Select the Access Sequence hyperlink.
  7. Select the access sequence Price List on Header Level.
  8. Under Pricing Tables, you can see the list of Price Lists.

Resolution

The sequence of entries in the Access Sequence is used by the price engine to determine the price. The most relevant price tables are at the end of the access sequence table.

For example: In case if you have Currency Dependent Price List, Customer Specific Price List and Custom extension field specific price list, then Currency Dependent Price List  will be at the bottom of the access sequence table followed by Customer Specific Price List and other Price Lists.

The access sequence of the standard Price Lists cannot be changed, if you have a business requirement which needs to change this system behavior we recommended you to provide this feedback at SAP Business ByDesign Ideas forum. This forum is monitored directly by our Product Management and they will be able to assess your requirement for feasibility to be added in the future release.

Only the change in the access sequence for Custom pricing tables is currently possible.

See Also

KBA 2748064 - Incorrect Price List is picked by the system when determining the List Price in the Sales Documents

Keywords

Incorrect Price list; Wrong Price List; Sequence; Customer Specific Price List; Company Specific Price, Priority, Sales Order , KBA , AP-PRC-PC , Calculation , Problem

Product

SAP Business ByDesign all versions