Symptom
When creating a Deep Link to an archived ticket, you notice that opening the link results in the ticket displaying with all information fields empty. Additionally, the following message appears: "The data cannot be displayed completely. Sorting and filtering are not reliable since the number of hits is too large. Please reduce the number of search hits by refining the search criteria."
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2502
Keywords
Tickets, Archive, Deep Link, Deeplink, Deep Linking , KBA , LOD-CRM-SRP , Service Request Processing , How To
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