3570301 - Browse Library: Some Categories in Filters Displayed as ID Instead of Description

In SAP SuccessFactors Learning, when using the "Browse Library" functionality and search with categories, some categories on the left filters are displayed as ID instead of description.

SAP SuccessFactors Learning

1. Log in and navigate to My Learning.
2. Make sure New Learning Experience is on and click the button next to the search box to view by category.
3. Choose the specific category.
4. On the next page, the category is displayed as an ID in filter and no associated items are found.

The labels for the filters on the left come from the search results. 

Not all Learning data is indexed into Enhanced search, if a certain category has no associated items, there will be no corresponding label in enhanced search so it will be displayed as Category ID. 

As confirmed by Engineering team, this is working as expected. This situation occurs when searching via "Browser Library" and there is no items associated with the category.

When searching directly via the search box, categories will not appear on the filters if there are no items associated. 

• Enhanced Search Overview

SAP SuccessFactors Learning, Enhanced Search, Category ID, Associated Items, ILX, View by Category, Display Issue. , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Problem