SAP Knowledge Base Article - Public

3570334 - Unable to View Job Information of Future Date Hires - Onboarding

Symptom

The manager cannot see the Job Information Portlet of Future Date Hires.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log into SAP SuccessFactors Employee Central.
  2. Search a Future Date Hire Profile.
  3. Navigate to the Job Information Portlet.
  4. Attempt to view the job information of a Future Date Hire, there is no data.

Cause

Missing view permissions for Job Information Portlet.

Resolution

  1. Go to manage permission role page;
  2. Select the related permission role;
  3. Edit the permission role, grant below permissions and save:

Employee Data > Access to Future-Dated Data >  Job Information.

Please also make sure the target population include the external users.

Keywords

Employee Profile, Job Information, Future Hires, Employment Information, Job information portlet, inactive employee profile, future dated hire , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding all versions