SAP Knowledge Base Article - Public

3570362 - Error in Business Partner Replication Process in SAP S/4HANA Cloud

Symptom

  • Error Messages: When attempting to create, edit, or delete HCM roles such as BUP003 using unauthorized channels, error messages are encountered, for instance, "You cannot create HCM role BUP003 using this channel."
  • HTTP 404 Error: During the Business Partner replication process, an HTTP Code 404 error (wsrm_create_failed) occurs, affecting the confirmation process. The error suggests that the configuration points to a non-existent path in the CPI system instead of the S/4 system.
  • API Errors: Errors encountered in the outbound service of the Business Partner replication process, specifically BusinessPartnerSUITEBulkReplicateConfirmation_Out.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Use the Business Partner - Replicate from Client to SAP S/4HANA SOAP API(BusinessPartnerSUITEBulkReplicateRequest_In).
  2. Attempt to get a response for checking data will be update or insert into S/4.

Cause

  • Channel Restrictions: The creation, editing, or deletion of HCM ID Types should be performed using specific workforce integration channels. Unauthorized channels lead to errors.
  • Configuration Issues: The logical port setup in SOAMANAGER is incorrect, directing the communication to the CPI system instead of the S/4 system. This misconfiguration leads to HTTP 404 errors.
  • Incorrect Communication Setup: The configuration in the communication arrangement is erroneous, causing the outbound confirmation to fail.

Resolution

  • Use Authorized Channels: Follow the help documentation to perform operations on HCM-related roles using authorized channels such as:
    • Replicating Basic Master Data for Workforce from External HR Systems (SOAP API)
    • SAP Master Data Integration
    • Core HR with SAP SuccessFactors Employee Central (JB1)
    • Manage Workforce app
  • Correct Configuration:
    • Ensure that communication arrangements are correctly set up. Specifically, the communication arrangement SAP_COM_0008_BTP_Test and logical ports should be correctly configured to point to the appropriate S/4 system.
    • Verify and adjust the URL settings so that the web service calls reach the intended S/4 system and not the CPI system.
  • Consult Documentation: For how-to topics and issues related to non-standard configurations, refer to relevant SAP help documentation and KBAs, such as KBA 2706322.

See Also

Keywords

SAP S/4HANA Cloud, Business Partner, SOAP API, HCM roles, error, BUP003 role, HCM030 role, LO-MD-BP-WS, BusinessPartnerSUITEBulkReplicateRequest_In. , KBA , LO-MD-BP-WS , Web Service for Business Partner , Problem

Product

SAP S/4HANA Cloud Public Edition all versions