Symptom
- Object fields are not showing values when different locales are used in SuccessFactors and browser.
- Unable to select values for object fields randomly on different browsers.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create an offer approval.
- Notice that the object field does not show any values for selection.
Cause
This is a Known Issue.
The effective start date was retrieved based on browser locale. This will cause a wrong start date for object fields when the browser locale has a different date format than the SuccessFactors locale.
Resolution
The fix for this issue is planned to be deployed on 1H 2025 release (b2505).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Adjust the browser language setting to match the language of SuccessFactors. For example, if the language in SuccessFactors is English US, then change the browser language to English US.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
RCM, Offer Approval, Position, Object, no values, unable, select, browser, blank, empty, RCM-148321 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem