SAP Knowledge Base Article - Public

3570365 - Offer Detail - Object fields not showing values when different locales are used in SuccessFactors and browser - Recruiting Management

Symptom

  • Object fields are not showing values when different locales are used in SuccessFactors and browser.
  • Unable to select values for object fields randomly on different browsers.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create an offer approval.
  2. Notice that the object field does not show any values for selection.

Cause

This is a Known Issue.

The effective start date was retrieved based on browser locale. This will cause a wrong start date for object fields when the browser locale has a different date format than the SuccessFactors locale.

Resolution

The fix for this issue is planned to be deployed on 1H 2025 release (b2505).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Adjust the browser language setting to match the language of SuccessFactors. For example, if the language in SuccessFactors is English US, then change the browser language to English US.

See Also

Keywords

RCM, Offer Approval, Position, Object, no values, unable, select, browser, blank, empty, RCM-148321 , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions