Symptom
When creating credit memo with reference to the credit memo request, net value and tax amount become zero, and all the conditions become "inactive".
Environment
SAP S/4HANA Cloud Public Edition
Resolution
"Reason for Rejection" is set on credit memo request. If credit memo request is set with "Reason for Rejection", then no further processing of credit memo is allowed.
Keywords
net value, tax amount, zero, credit memo, G2, invoice, conditions, condition type, inactive, Reason for Rejection, CMR, credit memo request , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions