SAP Knowledge Base Article - Preview

3570443 - Zero net value and tax amount when creating credit memo

Symptom

When creating credit memo with reference to the credit memo request, net value and tax amount become zero, and all the conditions become "inactive". 


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

net value, tax amount, zero, credit memo, G2, invoice, conditions, condition type, inactive, Reason for Rejection, CMR, credit memo request , KBA , SD-BF-PR-2CL , Pricing (Public Cloud) , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

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