SAP Knowledge Base Article - Public

3570486 - Deleted business location is still showing up in the Performance Tab --> My Forms page under the Performance filters available.

Symptom

Business location is deleted in the Manage Data but the deleted location still shows in the Location Filter available in the My forms page of the Performance tab.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Navigate to Manage Data and select Business Location > "Affected Business location" and include Inactive record to find that no result turns up.
  2. When you navigate to the Performance module in either All forms or Inbox, you’ll notice that the affected Business Location is still showing up in the drop-down. 

Cause

 A user is tagged to the deleted location in the Employee export file. Purged location will continue to show as long it is associated with the user in the User Directory file. 

Resolution

A purged location, if used with any user in the User Directory File, will still show in the Performance tab ---> Home page filters. 

As a workaround, 

One can purge the user who is associated with the deleted location

Once can change the location of the user in the User Directory File. 

  • Go to Admin Center.
  • In the tools search field, type Employee Export.
  • Expand the Specify Export Options section and use the Export File to download the data and make changes to upload. 

NOTE : Similarly, for Department filter the inactive user is still visible.

Remove the Department , then purge the user or change the Department of the user

See Also

https://me.sap.com/notes/2752272

https://me.sap.com/notes/2088000

Keywords

Business Location, PM, performance, forms, deleted business location, performance tab, sf data import files, Employee export, UDF , Department , Inactive user , user , file , remove , Purge ,  User Directory  , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , How To

Product

SAP SuccessFactors HCM Core 2411