SAP Knowledge Base Article - Preview

3570601 - Error "Domain for the sender email * for BCM notification was not registered" or "Domain for the receiver email * for BCM notification was not registered" when sending Email to Payment Batch Approvers

Symptom

  • When sending Email to Payment Batch Approvers, the mail notifications are not being triggered due to an error message.
  • There is the possibility of two different errors depending on the cause, error messages can be as follows (email addresses are for example purposes):
  • "Domain for the sender email 'EMAIL@TEST.COM' for BCM notification was not registered"
  • "Domain for the receiver email 'EMAIL@TEST1.COM' for BCM notification was not registered"
  • Screen shot example of message: 



    Long text of the message shows:



    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

S/4HANA

Product

SAP ERP all versions ; SAP NetWeaver all versions ; SAP S/4HANA all versions

Keywords

Domain for the sender email, BCM notification, Domain for the receiver email, BNK_GENERAL253, , KBA , FIN-FSCM-BNK , Direct Bank Communication , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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