Symptom
- How to connect a SAP SuccessFactors tenant to an encryption key in the SAP Data Custodian system so that SAP Data Custodian Key Management Service can be used.
- How to transition a SuccessFactors tenant integrated with the Data Custodian service to customer-controlled encryption keys.
Environment
SAP SuccessFactors HCM Suite
Cause
It is needed to connect your SAP SuccessFactors tenant to an encryption key in the SAP Data Custodian system so that you can use the SAP Data Custodian Key Management Service.
Resolution
To connect SAP Data Custodian, some requirements must be fulfilled.
For more information regarding these requirements, refer to the following Help Guide: SAP Help Portal - Connecting Your Tenant to SAP Data Custodian Key Management Service.
See Also
- KBA 3239384 - How to use Service Requests application
- KBA 3381145 - [Advanced Encryption] Supported Data Center's in SuccessFactors applications
- SAP Help Portal - Advanced Encryption
- SAP Help Portal - Connecting Your Tenant to SAP Data Custodian Key Management Service
Keywords
SuccessFactors, encryption keys, SAP Data Custodian, PGP Encryption, Encryption, Custodian Key. , KBA , LOD-SF-PLT-PGP , PGP Key Generation , Problem
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public