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3570632 - LDAP Authentication Issue via Cloud Connector

Symptom

Users are encountering issues when attempting to login via LDAP authentication in the Cloud connector.

The SCC logs (refer to KBA 2452568- Log and Trace files for SAP Cloud Connector) show an error similar to "Authentication to LDAP failed" as illustrated below:

====
<TIMESTAMP> #INFO#com.sap.security.scim.server.logger.SCIMLogger#tunnel-client-5-2#0xaae106ba#Authentication against the IdStorage failed com.sap.security.scim.server.internal.api.IdentityStorageAuthenticationException: Authentication to LDAP failed for user <USER> 

Caused by: javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090511, comment: AcceptSecurityContext error, data 52e, v4563 ] 

<TIMESTAMP> #DEBUG#com.sap.security.scim.server.logger.SCIMLogger#tunnel-client-5-2#0xaae106ba#Generated error response:{ "Errors": [{ "description": "Authentication to LDAP failed", "code": "401"
====

 

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Environment

  • SAP Cloud Connector(SCC) release independent;
  • LDAP Server.

Product

CONNECTOR FRAMEWORK all versions ; SAP S/4HANA 2021

Keywords

SAP, Cloud Connector, LDAP, User Login, Authentication Failure, SCIM, DSID-0C090511, LDAP Server, Login Issues, BC-NEO-SEC-IAM, LDAP configuration, LDAP Authentication Error,  SCC, Error 401, LDAP Setup, LDAP Error 
, KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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