SAP Knowledge Base Article - Preview

3570735 - Error "specified contactFieldId not valid" during Web Push implementation

Symptom

  • An error message stating "specified contactFieldId not valid" appears during the Web Push implementation when attempting to use an email address as a unique identifier
  • This error prevents the successful creation of segments for identified contacts in the web push service
  • The issue specifically impacts the ability to use email-related identifiers due to data protection compliance requirements


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys 1.0

Keywords

Web Push, unique identifier, contactFieldId, error, data protection regulations, PII data, GDPR, contact identifiers , KBA , CEC-EMA-WEB , Web Channel , How To

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