SAP Knowledge Base Article - Public

3570794 - Error "You cannot save the billing data" when saving the billing plan in a customer project

Symptom

Using the 'Plan Customer Projects' (ID: F0719) app, it's not possible to save the billing plan when creating projects with XXX currency – which is different than the customer's standard currency – due to the error "You cannot save the billing data. Please contact support".

Without the billing plan saved, the Sales Order for service (SO01) cannot be generated.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The currency exchange rates are not maintained correctly or not maintained at all.

Resolution

Using the app 'Currency Exchange Rates' (ID: F3616), maintain the currency exchange rate from the currency planned to be used in the project to the customer's standard currency.

Note: the validity of the currency exchange rate should cover the project start date (duration).

See Also

Currencies | SAP Help Portal

Currency Exchange Rates | SAP Help Portal

Keywords

customer project, plan customer project, billing plan, sales order for service, SO01, currency, currency exchange rate, validity, project duration, project start date, valid from, project billing, You cannot save the billing data , KBA , SD-SLS-PBS , Project-Based Services in Sales Documents , Problem

Product

SAP S/4HANA Cloud Public Edition all versions