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SAP Knowledge Base Article - PreviewSymptom
When you access Cloud for Customer Mobile App, you go to Timeline tab inside Tickets and the buttons for "Internal Memo" , "Email" , "SMS" , "Phone" are missing when comparing with Desktop or iPad.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2411
Keywords
KBA , LOD-CRM-SRP , Service Request Processing , Problem
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