SAP Knowledge Base Article - Public

3570834 - "Save Query"; "Organize Query" and "Save Query As" Are Not Available In Offline Mode

Symptom

"Save Query"; "Organize Query" and "Save Query As" are not available in offline mode as in online mode. 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Access app Cloud for Customer.
  2. Go to a specific BO and open advanced search.
  3. Do the same in offline mode.
  4. Compare the presence of buttons in both modes.

Resolution

As for now this functionality is not available in Offline mode.

Please refer to: https://help.sap.com/docs/sap-cloud-for-customer/mobile-apps/offline-mode#loio08dc532e822c4d74a016d61faf6d34d0

Question: Does KUT / Custom query show up in offline?
Answer: Yes, KUT/Custom queries are available in offline mode. After creating them in UI, it is necessary to sync the app again to see it in offline.

For internal: Saving/Changing/Managing of such queries would require that Offline mode would support "ChangeTransaction handling" with that UI changes could be stored & loaded again. That is not supported.

User can only create such "KUT / Custom queries" in Online and sync it afterward to offline.

It is possible to access our Influence Portal and suggest an improvement in this scenario if you believe it could best serve your business purposes: https://influence.sap.com/sap/ino/#/campaign/1868

Keywords

Save Query; Organize Query; Save Query As; missing; offline; mode; online; mode.  , KBA , AP-RC-MOB-OFL-RT , Offline Runtime , How To

Product

SAP Cloud for Customer core applications 2411