SAP Knowledge Base Article - Public

3570999 - Error 'Payee bank && does not exist' occurred in the App Manage Payment Requisitions - China - SAP S/4HANA Cloud Public Edition

Symptom

Error 'Payee bank && does not exist' occurred when clicking the Pay button in the App Manage Payment Requisitions - China.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create Payment Strategy.
  2. Select the created Payment Strategy and click Pay button.
  3. Error 'Payee bank && does not exist' prompts.

Cause

Here are some possible reasons. Conduct a self-check first and if the error persists, create an incident to SAP.

  • Configuration missing in the App 'Manage Banks'.
  • Inconsistency data.
    For example, the Bank Account in the Payment Strategy is inconsistent with the Bank Account maintained in the BP master data.

Resolution

Check if the configurations is missing in the App 'Manage Banks'.

Check the Bank Account data in the Payment Strategy and the Bank Account data maintained in the BP master data. They should be completely consistent. Pay special attention to whether there are any spaces in the data. For example, the bank account in the payment strategy might be '1234567890', while in the BP it might be ' 1234567890'. This will cause the system to detect inconsistent master data during the payment process, preventing the payment from being completed. If they are inconsistent, try deleting the payment strategy and creating a new one to ensure that the Bank Account in the Payment Strategy matches the Bank Account in the BP master data.

Payment Strategy data:


BP master data:

Keywords

Payee bank does not exist, Manage Payment Requisitions - China, Payment Strategy, Manage Banks, Bank Account, BP master data , KBA , FI-LOC-CM-CN , China , Problem

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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