SAP Knowledge Base Article - Preview

3571015 - External Reference (PO Number) not fetching from CRM Service Order to Billing Document Request

Symptom

In the process of creating a Service Order, an entry is made in the External Reference (PO Number) field. However, the External Reference (PO Number) isn't copied to the Customer Reference (PO Number) field in Billing Document Request (BDR).


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Environment

  • SAP S/4HAHA 2023 Feature Pack 1 and above

Product

SAP S/4HANA 2023

Keywords

Service Order, External Reference, PO Number, Invoice Item, Billing Document Request, SPRO, Basic Functions, Billing, Assign Service Transaction Types, Cpy. EX. Ref. , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem

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