3571056 - E-Verify Submission Error Due to Invalid SSN Format - Onboarding

During the onboarding step, an error occurs when trying to submit an E-Verify case. The error message indicates that the Social Security Number (SSN) does not conform to the required pattern, even though it appears to be correctly formatted.

The error message is: "E-Verify encountered data errors. Please contact Product Support with the following error details: ssn: Invalid value for "ssn", must conform to the pattern /^(?!123-45-6789|111-11-1111)\d\{3\}-\d\{2\}-\d\{4\}$/."

SAP SuccessFactors Onboarding

1. During the onboarding step, attempt to submit an E-Verify case.
2. Encounter an error message indicating that the SSN does not conform to the required pattern.

The cause of the issue is a space after the SSN number.

In order to solve this:

1. Go to Manage data
2. Search for "E-Verify Data" with the relevant userId
3. Take action
4. Remove the space on SSN number
5. Save

E-Verify, SSN, Invalid value, SAP SuccessFactors Onboarding, Error, Pattern, Data errors, Manage data, Space, encountered, data, errors, Please contact Product Support with the following error detail, Invalid value for "ssn", must conform to the pattern,  /^(?!123-45-6789|111-11-1111)\d\{3\}-\d\{2\}-\d\{4\}$/, obx, onb , KBA , LOD-SF-OBX-EVF , Everify , Problem