Symptom
- Geo visualizations are not rendering correctly when using Choropleth Layer in SAC.
- As soon as the system detects that someone's time zone is in India or China, the system will prevent the rendering of the Choropleth Layer. It will also display base layers appropriate for that region.
Environment
- SAP Analytics Cloud (Enterprise)
- Geo Map
- Choropleth Layer
Reproducing the Issue
- Logon to non-Indian or non-Chinese tenant from India or China.
- Attempt to use Geographical visualization with Choropleth Layer.
- Notice that it will not render.
Cause
- This feature may not be available to users of SAP Analytics Cloud (SAC) in certain countries.
- If your SAC system is hosted in a data center within China, or you are accessing a system assigned to an SAP India customer, this feature is not available.
- Additionally, this feature is disabled by default when using SAC from within India or China.
Resolution
- An enhancement is being prepared to provide an option to update their Geographical Location between India, China, Rest of World and Automatic Region in the User Preferences menu (Map Region).
- This will allow users while in India or China to view the Geographical visualizations.
- The enhancement will be rolled-out with the Q2 release of SAP Analytics Cloud. For more information about the Harmonized release calendar, please check the following article: 2888562 - Intelligent Enterprise Suite: Harmonized release calendar for SAP Cloud products
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
sac, geo, loc, location, visualize, visualise, geomap, map, choropleth, layer, india, base, , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions