SAP Knowledge Base Article - Public

3571277 - Quick Apply Redirects Non-Signed In Candidates to Default RCM Page- Recruiting Management

Symptom

When a new candidate applies for a job via Quick Apply, they are redirected to the RCM site.

However, this behavior is not applicable to candidates who are already signed in.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

RMK and Career Site Builder are enabled. 

  1. Apply to job through RMK external posting link with Quick Apply enabled
  2. Apply as a new candidate.
  3. Notice you are redirected to the default RCM page and not the Brand site

Cause

Product limitation with Quick Apply 

Resolution

This is an expected behaviour for non logged in/new candidates with Quick Apply

If you would like this behaviour to be changed you can request an enhancement request 

How to Submit Ideas for SAP SuccessFactors Products:  KBA 2090228

See Also

3058093 - Quick Apply layout not launched for requisition on Internal Career Site - Recruiting
3032106 - Quick Apply enabled Requisition redirects to Career Page - Recruiting Management 

Keywords

Quick Apply, Non-Signed In Candidates, Default Brand Page, Redirect, SAP SuccessFactors Recruiting, Candidate Management, Job Applications. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM , Recruiting Management , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting 2411