SAP Knowledge Base Article - Public

3571277 - Quick Apply Redirects Non-Signed In Candidates to Default RCM Page - Recruiting Management

Symptom

When a new candidate applies for a job via Quick Apply, they are redirected to the RCM site. This behavior is not applicable to candidates who are already signed in.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Ensure RMK and Career Site Builder are enabled
  2. Apply to job through RMK external posting link with Quick Apply enabled
  3. Apply as a new candidate
  4. Notice you are redirected to the default RCM page and not the Brand site

Cause

Product limitation with Quick Apply 

Resolution

This is an expected behaviour for non logged in/new candidates with Quick Apply.

If you would like to have this functionality added to the system, please refer your scenario and business in the Influence Portal where our Product Management team will be analysing your case and if successfully voted and approved, can be implemented in further product releases. Please refer to the following article for any additional information: 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

3058093- Quick Apply layout not launched for requisition on Internal Career Site - Recruiting
3032106 - Quick Apply enabled Requisition redirects to Career Page - Recruiting Management 

Keywords

Quick Apply, Non-Signed In Candidates, Default Brand Page, Redirect, SAP SuccessFactors Recruiting, Candidate Management, Job Applications , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RMK , Recruiting Marketing , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions