SAP Knowledge Base Article - Public

3571358 - Error "Error fetching data. Create an SAP incident." in Data Workbench

Symptom

The message "Error fetching data. Create an SAP incident." shows up when selecting an object to import/export in data workbench.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to data workbench export/import.
  2. Select the affected object.
  3. The "Error fetching data. Create an SAP incident." message popup appears.

Cause

The most common cause for this error is due to duplicate labels for fields in the object metadata, likely via added PDI fields.

Resolution

It's possible to verify the object metadata by calling the object OData endpoint metadata, e.g.  /sap/c4c/odata/v1/salesquote/$metadata?sap-label=true.

Make sure that any labels that were added to the object are not duplicated.

Keywords

Labels, Duplicate, DWB, Data workbench, C4C, Fetching, Data , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications 2411