SAP Knowledge Base Article - Public

3571401 - Button 'Use Project Billing (New)' is greyed out and cannot be edited

Symptom

User is unable to change the state of the Use Project Billing (New) button to On/Off inside app 'Plan Customer Projects'.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open app Plan Customer Projects and search for a project;
  2. Navigate to the Information tab;
  3. Click on Edit;
  4. Notice that the Use Project Billing (New) button is not editable/it is greyed out.

Cause

The project being edited by the user is not in stage 'In Planning'.

Resolution

Users can only change the billing process - tick On/Off the 'Use project Billing (New)' button - for Customer Projects that are in stage 'In Planning'.

See Also

Further information can be found in the following link:

Keywords

S/4HANA Cloud, project, customer projects, plan customer projects, information, edit, billing, project billing, use project billing, new, on, off, greyed , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , PPM-SCL-BIL , Project Billing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions