SAP Knowledge Base Article - Public

3571411 - 'Could not send Message.: Unauthorized' error in eDocument Cockpit app in SAP S/4HANA Public Cloud

Symptom

'Could not send Message.: Unauthorized' error in eDocument Peppol solution.

Environment

SAP S/4HANA Cloud Public Edition.

Reproducing the Issue

  1. Access eDocument Cockpit app
  2. Select related document
  3. Submit it
  4. Error is triggered

Cause

Missing configuration under Communication Arrangements or Certificate. 

Resolution

Review if configuration and certificates are deployed accordingly. Please, use Connecting Service to System | SAP Help Portal and Setting Up Connectivity | SAP Help Portal as reference.

See Also

Keywords

Peppol, Unauthorized, communication arrangements, certificate, edocument cockpit, configuration, connectivity. , KBA , CA-GTF-CSC-EDO-PAP , Document Compliance Peppol Exchange Service , Problem

Product

SAP S/4HANA Cloud Public Edition all versions