Symptom
An error is encountered when trying to assign the Compliance I-9 via business rules. The error message displayed is with the Rule Assignment window: "Select I-9 enablement: ??ONB2COMPLIANCE_RULE_REGISTRATION_REGISTRATION_LOCATION_VALUE_HEADER???"
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Enable I-9 compliance via Compliance Settings
- Go to Configure Business Rule and search for I9 business rule with scenario: Trigger Compliance Forms
- Attempt to assign the rule
Cause
The issue is caused by a discrepancy in the system where the business rule is actually assigned already, but still shown as unassigned in the business rule UI with rule assignment message
Resolution
- Disregard the rule assignment message when attempting to assign the business rule
- Test with an onboardee and the I-9 should trigger as expected and should not disrupt any process in completing this compliance step
Keywords
obx, Select I-9 enablement: ??ONB2COMPLIANCE_RULE_REGISTRATION_REGISTRATION_LOCATION_VALUE_HEADER???, I-9 business rule, I-9 compliance, assign I-9 business rule , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem