SAP Knowledge Base Article - Public

3571488 - Job information - department value is not synchronized for crossboarding

Symptom

Job information - department value is not synchronized for crossboarding

Environment

SAP SF ONBOARDING

Reproducing the Issue

  1. Initiate the crossboarding process for a test candidate.
  2. Check the Business Process Tile for users associated with the SAP_ONB2_ErrorFlowAdmins group.
  3. There is an error "jobInfo : null “xxxx” is not associated with Department “xxx”. Check the null data object configuration and enter a valid Department. "

Cause

 Position to Job Info data population rule

Resolution

If you have position management to derive job information fields when an internal Hire’s position is changed during this Transfer process, then the existing EC rule for “Position to Job Info sync” configured in Manage Business configuration UI with Rule context = MSS UI won’t be executed. You need additional action to make this work.

Note: Must have step -

You must copy the existing “Position to Job Info sync” rule and it must be assigned to the Job Information portlet under Admin Center -> Manage Business Configuration page with rule context “Onboarding” = “Yes” and the rest another context as “No” based on the how existing rule is set up

  • If the existing EC rule is set as an Onchage event in Admin Center -> Manage Business Configuration
  • If the existing EC rule is set as an Onsave event in Admin Center -> Manage Business Configuration


Steps:

  1. Copy the Existing “Position to Job Info sync” rule with the new rule name e.g. “Position to Job Propagation_Crossboarding”

2. Navigate to Admin Center -> Manage Business Configuration UI -> Trigger Rule section.

Add Rule with the below values

  • Base Object = Job Information (you can create and set rules for the “Job Information model” as well)
  • Event Type = onSave
  • Rules = Select copied rule e.g. Position to Job Propagation_Crossboarding
  • Click on the Details link and select Rule Context “Onboarding” = Yes and the rest other as “No”
  • Click Saves


Note: If you are using the OnChange rule for the “Position” field then follow the same steps and assign the rule for Event Type as “OnChange”.

 



"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Keywords

Position to Job Info sync, crossboarding, onboarding, job information , KBA , LOD-SF-OBX-XBD , Crossboarding , How To

Product

SAP SuccessFactors Onboarding all versions