SAP Knowledge Base Article - Public

3571530 - Updating workflow termination when 'Everyone to other manager' is selected doesn't allow to choose a different manager - Employee Central

Symptom

  • When updating the termination workflow, the system allows to choose and save different managers for the direct reports when was selected 'Everyone to Other Manager'
  • However, the workflow approval page shows that all direct reports are set to the manager chosen in the 'Other manager' section

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to the Manager profile
  2. Click on Take Action
  3. Select Termination
  4. Fill the fields
  5. Choose the 
  6. Click on Save
  7. Submit the Workflow
  8. First approver opens the workflow and 'Send Back'
  9. Workflow initiator click on 'Update' button
  10. Termination page is opened 
  11. The option 'Transfer Direct Reports' is set as 'Everyone to other manager'
  12. You choose different Managers to different direct reports
  13. Click on Save
  14. Approver opens the workflow and see that all direct reports are bein set to the manager chosen on 'Other Manager' section

Cause

Expected behavior

When the option 'Everyone to other manager', option is set, even though it is allowed to change the manager when updating from the workflow, the system is designed to set the same new manager for everyone.

Resolution

To select each manager, choose the 'Individual transfer of direct reports' option. 
 

See Also

Implementing and Managing the Employment Lifecycle (from Hiring to Termination) - Terminating an Employment

Keywords

Update, Termination Request, Approval, Employee Central, SAP SuccessFactors, Individual transfer of direct reports, Everyone to other manager, Transfer Direct Reports, Transfer, Position, Workflow, Initiator, Approver, POS, TER, Transferring Direct Reports, Direct Reports, Other Manager, Terminating, Choose, Chosen, Transferring, Same Manager, Save, Saving , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC-TER , Termination Details , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Attachments

Pasted image.png
Pasted image.png