SAP Knowledge Base Article - Public

3571666 - Separate Service Contract Created for Each Service Contract Item by Business Solution Order (A2X) API Batch Requests - SAP S/4HANA Cloud Public Edition

Symptom

When releasing service contract items in the solution order API via batch requests, a separate service contract is created for each service contract item from the solution order.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The issue lies in that the batch payload has more than one changeset for each service contract item. This results in the creation of a separate service contract for each item when released via API.

Resolution

Adjust the batch payload to have only one changeset if only one service contract is to be created.

See Also

Business Solution Order (A2X) - Batch Requests

Keywords

Solution Order, API, Service Contract, Batch, Payload, Changeset, Bundling, Release , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , How To

Product

SAP S/4HANA Cloud Public Edition all versions