Symptom
- In SAP Analytics Cloud (SAC), when a user is deactivated and then reactivated, the user's preferences revert back to default values.
- This issue is observed when changes are made to the user's preferences, the user is deactivated, and then reactivated. Upon reactivation, the user's preferences are found to have reverted to default settings.
Environment
SAP Analytics Cloud
FPA 2024.21.14
Reproducing the Issue
- Log in to SAC as a user.
- Navigate to User Preferences and make changes to the settings.
- Deactivate the user.
- Reactivate the user.
- Log in as the user again and observe that the user preferences have reverted to default settings.
Cause
Product Bug
Resolution
The issue is fixed in FPA version 2025.01 as part of 2025 QRC 1
See Also
Keywords
SAP Analytics Cloud, User Preferences, Deactivation, Reactivation, Default Settings, SAC Administration, revert, maintain , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud all versions