SAP Knowledge Base Article - Preview

3571862 - Issue with Progressing Past Step 9 in Guided Service Preparation Session for GoingLive Analysis Session

Symptom

  • Unable to progress beyond step 9 in the Guided Service Preparation Session, which requires the fields related to customer number and name of the Quick Sizer project to be filled
  • The system displays the error message "Step 9 (Initial Questions) was not rated, navigation was canceled"
  • All previous steps show a check mark, indicating completion
  • Quick Sizer project does not exist or is not used
  • Session title may contain description similar to: GL Analysis Session - SAP CQC for Implementation - Analysis Preparation Session


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Environment

GoingLive Analysis Session - Preparation Session (Service Order)

Product

SAP S/4HANA all versions

Keywords

SAP S/4HANA, Guided Service Preparation, Step 9, navigation canceled, unable to progress, GL analysis session, GoingLive analysis session, Going Live analysis session, SAP CQC for Implementation, preparation session, questionnaire, service order , KBA , SV-SCS-SDC-SSP , Service Guided Preparation Step in SAP ONE Support Launchpad , Problem

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