Symptom
When downloading the standard sales form template and opening it in Adobe LiveCycle Designer, the layout appears blank. This prevents the visualization of any field mappings, hindering the extension of the standard form as required.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
Uncheck the checkbox "Download without Form Template Master" when downloading the form template from the "Maintain Form Templates" app. Then, when opening it via Adobe LiveCycle Designer, the "Design View" should be available without any problem.
See Also
Keywords
SAP S/4HANA Cloud Public Edition, Sales, Standard form template, Adobe LiveCycle Designer, Blank layout, Field mappings, Form extension , KBA , SD-SLS-GF-OC-2CL , S/4HANA: Output Control on Sales Documents (Public Cloud) , Problem