SAP Knowledge Base Article - Public

3571897 - How to Enable a Unidirectional Sync of Appointments (Only From Outlook to C4C or Only From C4C to Outlook And Not Both)

Symptom

How to enable a unidirectional sync of appointments in outlook integration (only from outlook to C4C or only from C4C to Outlook and not both)

Environment

SAP Cloud For Customer

Outlook Integration

Cause

Currently only bi-directional sync of appointments is supported.

Resolution

This is an expected behavior

Keywords

Unidirectional sync, One way sync, Outlook integration, groupware , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

Product

SAP Cloud for Customer core applications all versions