Symptom
- The system rename has been finished successfully, However, SAP system failed to start after that
- The status of system process is Gray in SAPMMC
- sapstartsrv service can be started without issue
- Following trace can be seen in dev_* trace file (e.g. dev_ms)
dev_*
----
... ...
[Thr XXXX] ssfAuxGetInstancePSE: The SecStoreFS of this instance does not contain the System PKI PIN: SSFS-4187: Record with key "SYSTEM_PKI/PIN" not found in secure storage <-- SSFS-4182: Data file "--- Unicode interface ------ End of message ------\SSFS_<SID>.DAT" does not exist (this is not an error per se: a non-existing data file is a valid situation and treated equally as one without entries) <-- SSFS-1440: File "--- Unicode interface ------ End of message ------\SSFS_<SID>.DAT" cannot be opened in mode "rb": No such file or directory (errno = 2)
[Thr XXXX] *** ERROR => ssfAuxGetInstancePSE: Could not get PIN from SecStoreFS [ssfxxpki.c 456]
[Thr XXXX] ssfAuxGetRootPSE: The SecStoreFS of this instance does not contain the System PKI root PSE: SSFS-4187: Record with key "SYSTEM_PKI/PSE" not found in secure storage <-- SSFS-4182: Data file "--- Unicode interface ------ End of message ------\SSFS_<SID>.DAT" does not exist (this is not an error per se: a non-existing data file is a valid situation and treated equally as one without entries) <-- SSFS-1440: File "--- Unicode interface ------ End of message ------\SSFS_<SID>.DAT" cannot be opened in mode "rb": No such file or directory (errno = 2)
[Thr XXXX] *** ERROR => Exit ssfPkiCreateOnTheFlyInstancePSE: Could not get root PSE [ssfxxpki.c XXXXX]
[Thr XXXX] *** ERROR => ssfPkiGetInstancePSE: Could not get instance PSE [ssfxxpki.c XXX]
[Thr XXXX] *** ERROR => MsSGetSystemPKIName: ssfPkiGetInstancePSE failed (SSSLERR_FUNC_ARGS) [msxxserv.c XXXXXX]
[Thr XXXX] *** ERROR => MsSInit: MsSCreateCredHdl failed [msxxserv.c XXXX]
[Thr XXXX] *** ERROR => MsSInit failed, see dev_ms for details [msxxserv.c XXXX]
[Thr XXXX] Server state SHUTDOWN
[Thr XXXX] ***LOG Q02=> MsSHalt, MSStop (Msg Server XXXX) [msxxserv.c XXXXXX]
[Thr XXXX] Good Bye .....
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Environment
- SAP NetWeaver Application Server
- Windows OS
Product
Keywords
systemPKI SecStoreFS PIN secure communicate ON , KBA , BC-CST-STS , Startup Service , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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