SAP Knowledge Base Article - Preview

3572323 - Reloading due to Memory Constrains message appears while loading live connection based Story in iOS Client for SAP Analytics Cloud

Symptom

  • An import/live BW/Hana connection based story that can be opened without any issues on desktop environments or android clients cannot be opened on iOS devices for some business end users.
  • When the affected user/users open the dashboard in the SAC iOS Client app, the error "Reloading due to memory constraints" is shown while loading the story:
    HC_Mobile.png 

  • The user has no other background applications running parallel with the iOS SAC client.

DISCLAIMER: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

  • SAP Analytics Cloud(enterprise)
  • SAP BW, BW/4HANA, S/4HANA
  • iOS 17.0 or later

Keywords

Memory constraints, Reloading , iOS, iPhoneSE , SACWebView: received an embeddedApp message error message ,  SACWebview: App received memory warning  , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.