Symptom
- When searching a customer/ vendor business partner (BP) in a language other than English, the result is 'No business partner found'.
- If BP language is maintained in English and their international language is maintained in a different language such as Chinese or Korean, it is not possible to search using the Chinese or Korean name.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to 'Maintain Business partner' app
- Search the business partner name in English.
- The business partner will be displayed successfully.
- Search using a different language. Example: Korean or Chinese
- The 'No business partner found' information message will be displayed
Cause
When creating a customer/vendor BP the name will be saved in different table and the international name or address will be saved in another table .This is standard system behavior as with customer/vendor BP search it uses the customer/vendor table ,this will not allow it to fetch the data from the international name or address table.
Resolution
- International name or address table will take entries like 'Name1' and if the default version is maintained in Korean or Chinese then it will be able to find it.
- If the "default" has been set to English and Korean or Chinese has been set as the international language, the BP search will not find it as only English can be found.
Workaround Solution :
- Go to 'Maintain Business Partner' app
- Select the business partner via search bar.
- Instead of using 'search by name', use search with ''Partners by Address version tab"
- Now search with the Chinese or Korean language in the field Name1
- Once you choose on start search it will show all the BPs with the international language name.
Note: In standard design, when using this workaround, if using partner by address version and give a selection using language which is not English, then it not possible to get the international version name1 in English language.
See Also
Keywords
SAP S/4HANA Cloud Public Edition, Business Partner, Search, International Address, Chinese, Korean, English, KNA1/LFA1, ADRC, Maintain Business Partner app, Partners by Address version tab. , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , LO-MD-BP , Business Partners , Problem