3572398 - Unposted Source document with error: Account determination is missing for item type Credit Memo for Returns

Unposted Customer Invoice with error:

Account determination is missing for item type Credit Memo for Returns. Specify account determination in chart of accounts ABC and account determination profile <XYZ>. Column Path Sales ->Sales Discounts (1 - Materials)-> Sales Discounts for Returns

ABC means the Chart of Accounts ID
XYZ means the Account determination profile ID

SAP Business ByDesign

1. Go to General Ledger Work Center > Go to Source Documents View
2. Search for the unposted Customer Invoice
3. The document is unposted with error:
   Account determination is missing for item type Credit Memo for Returns. Specify account determination in chart of accounts ABC and account determination profile <XYZ>. Column Path Sales ->Sales Discounts (1 - Materials)-> Sales Discounts for Returns
   
   

The issue arises due to the missing G/L Account in the Charts of Accounts, Financial Reporting Structures, Account Determination activity > Sales > Sales Discount > "1- Material" > Sales Discount for Returns. 

1. Go to Business Configuration Work Center > Overview view
2. Search for the "Charts of Accounts, Financial Reporting Structures, Account Determination" activity
3. Click Change Immediately
4. Click Sales under Account Determination
5. Select the row with the Chart of Account 'ABC' and Account Determination Profile 'XYZ'
6. Click Sales Discounts subtab
7. Select "1 - Materials"
8. Maintain the G/L Account under Sales Discounts for Returns for the combination of the Account determination Group for Customer and Account Determination Group for Materials
9. Click Save
10. Post the Customer Invoice again

unposted, return, customer invoice, Account determination, missing, item type, Credit Memo for Returns, , KBA , AP-ACC , Business ByDesign: Financial Accounting , Problem