SAP Knowledge Base Article - Public

3572410 - I9 Audit Trail migration failed - Onboarding 1.0

Symptom

  • Encountered an issue while Migrating Form I-9 Audit Trail Data to Onboarding
  • Records were not processed due to some missing data.
  • I-9 Migration failed because AlienDocumentExpirationDate value is empty.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Failed because AlienDocumentExpirationDate value is empty.

Resolution

Based on the report, the key AlienDocumentExpirationDate has not been added for the employees who are showing a status of "Failed" due to the empty AlienDocumentExpirationDate value.

To resolve this, please follow these steps:

  1. Go to Super Admin.
  2. Navigate to Manage HR Data.
  3. Search for the candidates (User Id is listed in the report with the error Failed because AlienDocumentExpirationDate value is empty).
  4. Click on the activity for BasicPilot (E-verify).
  5. Add the key AlienDocumentExpirationDate and set the value for this key.
  6. After completing these steps, proceed with the I-9 re-verification migration again.

See Also

3511164 - I-9 Migration Report getting stuck at a certain percentage - Onboarding 1.0

3556302 - How to perform the I-9 Data Migration from Onboarding 1.0 to Onboarding - Onboarding 1.0

Keywords

I-9 Data Migration, I9AuditTrail, I9AuditTrailMigrationTask, I9AuditTrailMigrationResultReportAsyncTask, AlienDocumentExpirationDate, I-9 Migration, I9 Reverification, I9, US I9, Migration, I9 Reverification Migration, Onboarding 1.0, Onboarding, OBD, OBX, ONB1, ONB2  , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions