SAP Knowledge Base Article - Public

3572641 - Delivery Order Status Remains "In Process" in Create Billing Document - Billing Due Item List App, after Sales Order Invoicing

Symptom

In Manage Billing Document app, the sales order is already invoiced in process flow. But in Create billing Document app (F0798), the SD document still exists. 

Environment

SAP S/4HANA Cloud Public Edition

Cause

This is a standard behavior, since quantities and prices will be zero and no accounting document will be needed/created.

The batch sub items (position type CB99) are the ones which are not billed. In billing documents, the main items (position type TAN) carry the quantities and prices. When proceeding with the Create Billing Documents app (F0798) to create the billing document for outbound delivery, which remains in the app's worklist, a billing document is generated with the batch sub-items (CB99). 

 
 

Resolution

The proposal is to cancel and recreate the billing documents without utilizing partial billing during the creation of billing documents for batch-managed items.

See Also

Create Billing Documents | SAP Help Portal

Keywords

Create Billing Document, Manage Billing Document, in process, CB99, TAN, sales order, batch, partial, F0798 , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions