SAP Knowledge Base Article - Public

3572760 - OData API issue is reproducible via UI Import

Symptom

You have been facing an OData API issue and were able to reproduce it via UI Import as well (Import and Export, Import Employee Data...)

Cause

The OData API and the Import tools in the UI share the same underlying engine. As a result, any issue encountered during an import operation via the UI is related to the module responsible for processing the imported data.

Resolution

Since the issue is reproducible using the UI Import tools, it should be investigated by the team responsible for the module handling the affected data. The Integrations Team (LOD-SF-INT) does not handle such cases, as they fall under the scope of the respective module's support team. Please reach out to the appropriate module team for further assistance.

Keywords

OData API, Import tool, UI Import, Import and Export, Import Employee Data, Data integration, Integration issue, LOD-SF-INT, API troubleshooting, Module support, Data import failure, module specific, module related, API vs UI import, Error investigation, reproducible via import, reproducible import , KBA , LOD-SF-INT , Integrations , How To

Product

SAP SuccessFactors HCM Suite all versions