SAP Knowledge Base Article - Preview

3572829 - When replicating service ticket in C4C you observe that the Attachment service interface does not trigger

Symptom

A Service ticket which has been replicated to C4C from S4 has an attachment present in the C4C service ticket but after requesting the external pricing the attachment replication service is not triggered.


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Environment

  • Cloud for customer
  • SAP S/4 HANA

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

Attachments, Service ticket, Order, IW33, External pricing, Replication , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem

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