SAP Knowledge Base Article - Preview

3572901 - Candidate Skipped MPH Completion and Became Active in EC - Onboarding

Symptom

  • The candidate status is made active in the system before their start date, which is not the expected behavior. The conversion job in provisioning should only make a candidate active in the system on the start date. This premature activation allows the candidate to replicate to ECP before their start date.
  • Once the candidate status is changed to active, they cannot log into the system as IAS blocks them.
  • Other symptom would be, a candidate skipped Manage Pending Hires (MPH) completion and became active in Employee Central (EC) even though they had a "Ready to Hire" status in Onboarding.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

MPH, miss, skipped, skip, Manage pending, hires, recruit, onboarding, ready to hire, flag, candidate, employee, already, active, ec, profile, onboarding, rehire, OBX, timezone , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

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