SAP Knowledge Base Article - Preview

3572937 - "Back to Author" Action Completes but Work Item is Not Reassigned to Initiator

Symptom

  • When selecting "Back to Author" in My Inbox, the UI confirms that the request has been sent back to the initiator.
  • The work item is marked as "Completed", however, the request does not appear in the original initiator’s My Inbox.
  • In SWIA, the Work Item Text is blank, which is not expected.
  • In the Workflow Log:
    • The step for "Back to Author" may be untitled or blank.
    • The expected "Workflow Exit is activated" action is missing.
    • Only a dialog work item creation is recorded instead of the correct transition

SWIA: 

Workflow Log:


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Environment

  • Fiori 2.0 applications

Keywords

Back to Author, SWIA, COMPLETED, status, My Inox, missing, status, blank, workflow, TS13600237, task Back to Manager, CL_HRASR00_POBJ_WF_EXIT, not working, agent, workflow log, process inbox, workflow agent, determination issue , KBA , PA-FIO-PNF , Fiori Apps for Processes and Forms , Problem

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