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SAP Knowledge Base Article - PreviewSymptom
It was created a KUT field for the Employee WorkCenter, and added as placeholder for a Workflow Rule. The Workflow is configured to Visits object with Type send E-mail.
The custom field is named "Function", for example, and is filled with the Employee function. In the Rule, it was created a placeholder named #OWNERFUNCTION# and this placeholder was added in the e-mail template.
However the placeholder does not work, as the "Function" is not displayed in the generated e-mail.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
BP, business user, email, WC, work view, workview , KBA , LOD-CRM-WKF , Workflow , LOD-CRM-ACC , Account , LOD-LE-BP-BP , Business Partner , LOD-CRM-EMP , Employee , Problem
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