SAP Knowledge Base Article - Public

3572989 - Premise Owner Allocation Not Replicated From ISU to C4C

Symptom

Whenever a new owner is updated or removed from the S4 Hana ISU premise, the data is not replicated to C4C via outbound IDOC.

Environment

  • SAP Cloud For Customer
  • SAP S/4HANA

Cause

The Event Type Linkage is not configured for the owner object (ISUPROP).

Resolution

Go to transaction SWE2.

Configure a new event linkage for Events ('Created', 'Changed', 'Cancelled') under ISUPROP object as following and saved it:

  1. In the Object Type field, enter ISUPROP.
  2. In the Event field, enter CREATED (repeat the same steps for CHANGED and CANCELLED)
  3. Select Receiver Call as Method and enter:

      Class Name: CL_ISU_C4C_SWER_TECH_OBJ_DELT
      Interface Name: BI_EVENT_HANDLER_STATIC 
      Method Name: ON_EVENT
      Select the Linkage Activated checkbox.

Keywords

ISUPROP, Owner Allocation, C4C Premise, SWE2 , KBA , IS-U-CS-C4C , Integration C4C - S/4HANA IS-U , How To

Product

SAP Cloud for Customer core applications 2502