SAP Knowledge Base Article - Public

3573022 - Cannot Load Tile error in Analytical Tiles | SAP S/4HANA Cloud

Symptom

Customer is getting "Cannot load tile" error in Analytical Tiles in Fiori Launchpad.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open Fiori Launchpad
  2. Check the tiles (Example: Overdue Receivables app, Days Sales Outstanding app...)

Cause

The issue is being caused due to a Currency/Unit Conversion Error.

By default, those analytical apps use currency "EUR" as display currency. You're running the report using a currency (XXX) that in your system there's no currency conversion from EUR to XXX.

Resolution

Maintain the related exchange rate in the 'Maintain Exchange Rates' app.

 

See Also

Check SAP Help Portal | Currency Exchange Rates for more information.

Keywords

analytical, tile, cannot load tile, currency, conversion, report, chart, kpi , KBA , CA-FLP-FE-COR , SAP Fiori Launchpad Frontend Core and Services , Problem

Product

SAP S/4HANA Cloud Public Edition all versions