Symptom
- Create a simple report named "InstructorUserData" in SAP SuccessFactors Learning using PRD tool
- Add necessary security for the entities.
- The report works in preview results in Plateau Report Designer and also in HTML.
- When you import the report in LMS, it fails.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Create a report with the name "InstructorUserData".
- Add the security line in the Plateau Report.
- Import the report in LMS and publish it.
- Run the report in SAP SF LMS.
Cause
The issue arises due to the incorrect use of an asterisk in the security line of the Plateau Report. The report fails when double asterisks are used at the end of the security line (/** AND [security:pa_student s] **/), but succeeds when a single asterisk is used (/** AND [security:pa_student s] */).
Resolution
- Review the security line in the Plateau Report.
- Ensure that a single asterisk is used at the end of the security line (/** AND [security:pa_student s] */).
- Import the corrected report to LMS and publish the report.
- Run the report again in SAP SF LMS.
See Also
Keywords
SAP SuccessFactors Learning, Analytics and Reporting, Plateau Report, security line, asterisk, report failure, PRD, Security entity, custom report , KBA , LOD-SF-LMS-REP , Reporting Data , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public