SAP Knowledge Base Article - Preview

3573282 - Duplicate Email Notifications in SAP PO Workflow After Rejection and Approval

Symptom

  • When a Purchase Order (PO) is rejected and later approved, two email notifications are sent: one indicating that the PO was rejected, and another indicating that the PO was approved.
  • The requirement is to only receive the approval email after a PO has been rejected and then approved. The issue arises when the rejection email is also sent out in this scenario.


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

SAP PO Workflow, Duplicate Email, Rejection, Approval, Email Template, YY1_00800238_COMPLETE_NAGATIVE. , KBA , MM-FIO-PUR-PO-WFL , Purchase Order Workflow , Problem

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