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SAP Knowledge Base Article - PreviewSymptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
When trying to add an Item within a Ticket, the system suggests multiple products, and upon pressing enter, the system selects the wrong item.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2502
Keywords
Type-ahead, Dropdown, Items, Products, ID, Name, Tickets, Wrong Product, Incorrect Selection , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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